FAQ

Frequently Asked Questions

Everything you need to know before and after applying — tracking, commissions, payouts, compliance. If your question is not covered here, email us at agents@temto.ai.

Application & Login

Who can apply as an Affiliate?
Anyone with a crypto audience — YouTubers, newsletter writers, Twitter/X and Telegram communities, blog operators. You don't need to be a certain size, but we prefer channels with real engagement rather than bought followers. Approval decision within 5 business days.
How does passwordless login work?
You enter your email on /affiliate/login and receive a magic link by email — valid 15 minutes, single-use. Clicking it creates a 30-day session. No passwords, no phishing risk, no reset hassle.
What happens if my application is rejected?
You receive a brief reason by email and can re-apply after addressing it. Most common rejection reasons: no demonstrable real audience, channel with return promises or shady crypto advertising.

Tracking & Attribution

How is a click attributed to me?
When someone visits temto.ai/r/your-code, we set two first-party cookies (temto_aref + temto_aref_a) with a 90-day lifetime. If the visitor registers within that period, you are attributed as the referrer. Clicks are logged with HMAC-pseudonymized IPs — GDPR-compliant.
How long does the attribution cookie last?
90 days from the last click on your link. This is market-standard and gives the visitor enough time to decide without last-touch competition muddying the water.
What happens if I click my own link?
Self-referrals are detected and blocked. Multi-layer detection: matching normalized email with your Affiliate account, identical IP within 24 hours of your admin session, bot User-Agent. Detected self-referrals are flagged and trigger no commission. Repeated abuse leads to suspension.
Click throttling — what does it mean?
Maximum 20 clicks per IP/hour on the same Affiliate link. More are silently dropped (no error for the visitor). Protects against click inflation and accidental bot refreshes.

Commissions & Payout

How high are the commissions?
Tiered — First-Year on the first payment, Recurring on every renewal:
  • Spark (Entry): 25% / 10%
  • Nova (≥5 paid/30d): 30% / 12%
  • Storm (≥20 paid + 3 sub-affiliates): 35% / 15%
  • Polaris (invitation only): 40% / 20%
Plus sub-affiliate overrides 8% / 4% / 2% up to depth 3.
What does "Refund Clawback" mean?
If a referred user is refunded within the first 60 days, the corresponding commission is automatically reversed (status clawed_back). Only after 60 refund-free days does your commission move from accrued to available and become payable.
At what amount is a payout triggered?
Minimum payout: 100 €. As soon as your available balance reaches this value, you can request a payout in the dashboard. Manual approval + transfer within a few business days.
SEPA or crypto?
Both possible: SEPA bank transfer (EUR, standard for EU accounts) or crypto (USDT, BTC). Your choice at payout request. Processing takes similar time in both cases.
How is tax handled?
You receive an annual commission statement for your accounting. Tax obligations rest with you as Affiliate — Temto does not withhold any tax. In Germany, commission income usually counts as other self-employed income (§18 EStG). We are not tax advisors — ask your accountant.

Compliance (MiCAR)

What advertising statements are allowed?
Allowed: Performance data with clear timeframe + disclaimer "Past performance is not a guarantee of future results", explanations of how the software works, factual comparisons with other tools.

Forbidden: Return promises ("guaranteed profit", "X% per month"), individual investment advice ("Coin Y will rise, buy now"), forged screenshots, FOMO / urgency manipulation. MiCAR Art. 88 mandates clarity about risk.
What happens on Charter violation?
First time: warning + request to correct. Second time: suspension of Affiliate status for 30 days, accrued commissions are frozen. For repeated or grave violations (e.g. forged performance posts): permanent termination + forfeiture of all accrued commissions. In case of legal violation we reserve the right to civil action.
Do I need my own license?
As an affiliate / intermediary, generally no — you advertise a software analytics platform, not financial or investment products. However, if your content provides individual investment recommendations (which the Charter prohibits anyway), you may quickly enter licensing territory. When in doubt: consult a lawyer or read MiCAR compliance documentation.

Question not covered?

Email us directly — we respond within one business day.

agents@temto.ai →